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Privacy Policy

OMRON Corporation Industrial Automation Company(hereinafter referred to as the Company) strictly observes all applicable laws and ordinances related to personal information, but further pledges to manage and use personal information supplied by an individual to the Company or collected online on this Web Site in an appropriate manner, in conformance with our Privacy Policy stipulated below:

1. Personal Information

By "personal information" the Company refers to information by which an individual is or may be identified (including information that by itself cannot identify an individual but can easily be associated with other personally identifiable information). Such information could be in the form of written or printed text, symbols, images, sounds, and data processed or stored in computers or other digital or electronic devices. Specifically, personal information includes, but is not limited to names, ages, telephone numbers, email addresses, mailing addresses, company names, information regarding products or services purchased, and details of inquiries to the Company.

2. Basic Policy on Personal Information Protection and Management

  1. Omron will collect, obtain, use and provide Personal Information in an appropriate manner.
  2. Omron will make best efforts to ensure personal data to be precise and up-to-date.
  3. Omron will take necessary and appropriate measures to manage personal data including protecting personal data against unauthorized access, loss, leak and damage.
  4. Omron will comply with laws, regulations and the guidelines for them as well as internal rules on Personal Information.
  5. When contracting the handling of personal data to a third party, Omron will only entrust to a contractor who meets the requirements based on Omron’s internal rules. Omron will manage such contractors in an appropriate manner.
  6. Omron will continue to try improving protection of Personal Information.

3. Name of Business Entity Handling Personal Information

OMRON Corporation

4. Purposes of Usage of Personal Information

Personal information obtained from customers will be used for the following purposes:

  1. Provision and guidance of various information including information concerning the products and services handled by OMRON, its affiliates, or other business partners (hereinafter referred to as the products)
  2. Guidance and execution of events including campaigns and exhibitions concerning the products
  3. Provision of samples and various materials including catalogs and CD-ROMs concerning the products
  4. Implementation and analysis of questionnaires for planning, development and sales of the products
  5. Provision and maintenance of the products ordered or purchased by customers

5. Shared Use of Personal Information

The Company will share Personal Information as follows:

(1) Scope of shared use

Subsidiaries of OMRON, the Company's distributor and other business partners.

(2) Purpose of use by the user

  1. Provision and guidance of various information including information concerning the products
  2. Guidance and execution of events including campaigns and exhibitions concerning the products
  3. Provision of samples and various materials including catalogs and CD-ROMs concerning the products
  4. Implementation and analysis of questionnaires for planning, development and sales of the products
  5. Provision and maintenance of the products ordered or purchased by customers

(3) Shared Use of Personal Data Items

Company Name, Company Address, Business Office, Division Name, Position, Name, Age, Telephone No., Fax No., E-mail Address

(4) Name of the Person Responsible for the Personal Data Items

OMRON Corporation Industrial Automation Company
Shiokoji Horikawa, Shimogyo-Ku, Kyoto, 600-8530 JAPAN

6. Providing Personal Information to Third Parties

Omron will not disclose or provide personal data to third parties without consent of the Persons in Question, except in the following cases. However, even in the cases of 5, 6 and 7 below, Omron will obtain consent of the Persons in Question before personal data is provided to third parties in foreign countries.

  1. When required by laws and regulations.
  2. When necessary to protect life, well being or property of the Persons in Question, and when it is difficult to obtain the consent of them.
  3. When necessary particularly for improving public health or promoting healthy growth of children, and when it is difficult to obtain the consent of the Persons in Question.
  4. When necessary to provide cooperation to national agencies, municipalities, or entities which are entrusted by such governmental organizations in the performance of their tasks required by laws and regulations, and when obtaining consent from the Persons in Question can hinder the proper execution of such tasks.
  5. When contracting out a part of or the entire operations to a contractor for facilitating smooth operations.
    In this case, Omron will conclude an agreement with the contractor on the handling and protecting of Personal Information and manage such information in an appropriate manner.
  6. When the consent of Persons in Question has been obtained in advance.
  7. When Personal Information is jointly used as described in 5 above.
  8. When a business is transferred and succeeded.

7. Requests for Disclosure, etc. of Personal Information

The Company will answer, within a reasonable time period, requests from the relevant individual or a party acting on behalf of that individual for disclosure of and amendments, additions, or deletions to the content of the personal information collected and / or used by the Company, or suspension of use or erasure of the personal information (hereinafter referred to as "disclosure requests, etc."). To make disclosure requests, etc., please follow the procedures described below:

  • If you are resident outside of Japan, contact us from the URL noted in section 9.
  • If you are resident in Japan, please follow the procedures described below.

(1) Applications for disclosure requests, etc.

Applications for disclosure requests, etc. should be sent by post to the address noted in section 8. Please write "Applications for disclosure requests, etc. enclosed" with red ink on the front side of envelope.

(2) Documents and materials to be submitted for disclosure requests, etc.

When making disclosure requests, etc. download the request form (A) and fill out all of the designated sections of the request form. Also enclose the documents for identity verification (B) and a reply envelope (C) with your address written on it (the address should be the same as that written in the documents for identity verification), and send it to the address noted in section 8, below.
When requesting notice of the intended purpose of usage or disclosure of personal information, please affix an 800-yen stamp on the reply envelope, as discussed below in section C.

A. OMRON-specified request form

Request form for personal information disclosure, amendments, suspension of use, erasure, etc.

B. Documents for identity verification
Request submitted by applicant

Any one of the following documents must be enclosed in the same envelope when submitting a request form.

  • Certificate of Registered Seal Impression ("Inkanshomeisho," needed if the applicant's registered seal is affixed to the OMRON-specified request form)
  • Copy of driver's license
  • Copy of passport
  • Copy of Certificate of Alien Registration
  • Copy of residence card
  • Copy of special permanent resident certificate

Alternatively, both of the following may be submitted:

  • Copy of government-issued health insurance certificate or pension booklet ("Nenkintecho"), and
  • Official copy of Family Register ("Kosekitohon") or Certificate of Residence ("Juminhyo")
Request submitted by a representative
1. For contracted representative

One copy of each of the following documents must be enclosed in the same envelope.

  • Power of Attorney (should have the impression of the applicant's registered seal)
  • Certificate of Registered Seal Impression ("Inkanshomeisho") that contains the same seal impression as the applicant"s seal affixed on the Power of Attorney
  • Document(s) verifying the representative's identity
    (Same documents as those listed above for identity verification of the applicant may be used)
2. For legal representative

One copy of each the following documents should be submitted:
i. For a minor
Copy of family resister of the Person in Question or copy of health insurance card with the names of dependents.
ii. For an adult ward
Documents to prove registration as prescribed in Section 10 of the Act on Guardianship Registration, etc.

  • Document to prove the right for legal representation for a minor or an adult ward.
  • ID documents of the legal representative.
    (the same ID documents as required for the Person in Question above)
C. Reply envelope
  • Please write down the address of the applicant or representative (should be the same as that written on the document verifying the identity of the applicant or representative).
  • When notifying the purpose of use or requesting disclosure, please affix a stamp that covers the cost of certified registered mail.

(3) Response to disclosure requests, etc.

A written response will be sent to you using the enclosed reply envelope.

(4) When Request for Disclosure, etc. cannot be granted:

A Request for Disclosure, etc. will not be granted when laws and regulations present the grounds and when there are flaws in the information presented in accordance with (2) above.

8. Where to Send Disclosure Requests, etc.

Disclosure requests, etc. should be sent by post to the following address:

OMRON Corporation Industrial Automation Company
Strategy Planning Div. Charge of Personal Information protection
Shiokoji Horikawa, Shimogyo-Ku, Kyoto, 600-8530 JAPAN

9. Inquiries

For further inquiries or grievances regarding handling of personal information, please contact us using the form at the URL below:

10. About the use of cookies

Cookies are small parcels of information which a Web server transmits to a visitor's browser. They may be stored as a file on a visitor's hard drive.
Information transmitted by cookies is about the computer which the visitor is using, not the individual visitor.

Cookies are used on this site for the following purposes:
  • to provide visitors with needed services
  • to process statistical information

Visitors who do not wish to use the cookie function can set their browsers to reject cookies.

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Privacy Policy
Established March 31, 2005
Update July 23, 2008
Update February 9, 2015
Update January 5, 2017
Update September 19, 2017