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Privacy Policy

OMRON Corporation Industrial Automation Company(hereinafter referred to as the Company) strictly observes all applicable laws and ordinances related to personal information, but further pledges to manage and use personal information supplied by an individual to the Company or collected online on this Web Site in an appropriate manner, in conformance with our Privacy Policy stipulated below:

1. Personal Information

By "personal information" the Company refers to information by which an individual is or may be identified (including information that by itself cannot identify an individual but can easily be associated with other personally identifiable information). Such information could be in the form of written or printed text, symbols, images, sounds, and data processed or stored in computers or other digital or electronic devices. Specifically, personal information includes, but is not limited to names, ages, telephone numbers, email addresses, mailing addresses, company names, information regarding products or services purchased, and details of inquiries to the Company.

2. Basic Policy of Personal Information Protection

Basic Policy of Personal Information protection of OMRON Corporation (hereinafter referred to as OMRON) is as follows. The Company also observes this Basic Policy.

  1. OMRON collects, uses and provides personal information in an appropriate manner.
  2. OMRON implements strict security measures to prevent illegal access, loss, and/or leakage of personal information to third parties.
  3. OMRON strictly observes all applicable Japanese laws, rules, and internal regulations regarding the handling of personal information.
  4. OMRON strives to continuously improve its practices to protect personal information.

3. Name of Business Entity Handling Personal Information

OMRON Corporation

4. Purposes of Usage of Personal Information

Personal information obtained from customers will be used for the following purposes:

  1. Provision and guidance of various information including information concerning the products and services handled by OMRON, its affiliates, or other business partners (hereinafter referred to as the products)
  2. Guidance and execution of events including campaigns and exhibitions concerning the products
  3. Provision of samples and various materials including catalogs and CD-ROMs concerning the products
  4. Implementation and analysis of questionnaires for planning, development and sales of the products
  5. Provision and maintenance of the products ordered or purchased by customers

5. Shared Use of Personal Information

The Company will share Personal Information as follows:

(1) Scope of shared use

Subsidiaries of OMRON and the Company's distributor.

(2) Purpose of use by the user

  1. Provision and guidance of various information including information concerning the products
  2. Guidance and execution of events including campaigns and exhibitions concerning the products
  3. Provision of samples and various materials including catalogs and CD-ROMs concerning the products
  4. Implementation and analysis of questionnaires for planning, development and sales of the products
  5. Provision and maintenance of the products ordered or purchased by customers

(3) Shared Use of Personal Data Items

Company Name, Company Address, Business Office, Division Name, Position, Name, Age, Telephone No., Fax No., E-mail Address

(4) Name of the Person Responsible for the Personal Data Items

OMRON Corporation Industrial Automation Company
Shinagawa Front Building 7F, 2-3-13, Konan, Minato-ku, Tokyo, 108-0075 JAPAN

6. Supply of Personal Information to Third Parties

The Company will not supply or disclose personal information to any third party without consent of customers, except in the following cases:

  1. When the Company is required to do so by a legally enforced order.
  2. If such information is required for the protection of a person's life, body or property, and consent from the relevant individual cannot be readily obtained.
  3. If such information is required especially for the improvement of public health or the promotion of sound nurturing of children, and consent from the relevant individual cannot be readily obtained.
  4. If it becomes necessary by legal ordinance to cooperate with a government agency, public authorities, or parties authorized by them, and there is concern that seeking the relevant individual's consent may hinder the execution of the relevant duties.
  5. If a task is subcontracted in whole or in part to a business partner. In such a case, an agreement concerning the handling of personal information and personal information security will be formed with the subcontractor, to ensure appropriate handling of personal information.
  6. Other exceptional cases provided in Article 23 of Act on the Protection of Personal Information.

7. Requests for Disclosure, etc. of Personal Information

The Company will answer, within a reasonable time period, requests from the relevant individual or a party acting on behalf of that individual for disclosure of and amendments, additions, or deletions to the content of the personal information collected and / or used by the Company, or suspension of use or erasure of the personal information (hereinafter referred to as "disclosure requests, etc."). To make disclosure requests, etc., please follow the procedures described below:

  • If you are resident outside of Japan, contact us from the URL noted in section 9.
  • If you are resident in Japan, please follow the procedures described below.

(1) Applications for disclosure requests, etc.

Applications for disclosure requests, etc. should be sent by post to the address noted in section 8. Please write "Applications for disclosure requests, etc. enclosed" with red ink on the front side of envelope.

(2) Documents and materials to be submitted for disclosure requests, etc.

When making disclosure requests, etc. download the request form (A) and fill out all of the designated sections of the request form. Also enclose the documents for identity verification (B) and a reply envelope (C) with your address written on it (the address should be the same as that written in the documents for identity verification), and send it to the address noted in section 8, below.
When requesting notice of the intended purpose of usage or disclosure of personal information, please affix an 800-yen stamp on the reply envelope, as discussed below in section C.

A. OMRON-specified request form

Request form for personal information disclosure, amendments, suspension of use, erasure, etc.

B. Documents for identity verification
Request submitted by applicant

Any one of the following documents must be enclosed in the same envelope when submitting a request form.

  • Certificate of Registered Seal Impression ("Inkanshomeisho," needed if the applicant's registered seal is affixed to the OMRON-specified request form)
  • Copy of driver's license
  • Copy of passport
  • Copy of Certificate of Alien Registration

Alternatively, both of the following may be submitted:

  • Copy of government-issued health insurance certificate or pension booklet ("Nenkintecho"), and
  • Official copy of Family Register ("Kosekitohon") or Certificate of Residence ("Juminhyo")
Request submitted by a representative
1. For contracted representative

One copy of each of the following documents must be enclosed in the same envelope.

  • Power of Attorney (should have the impression of the applicant's registered seal)
  • Certificate of Registered Seal Impression ("Inkanshomeisho") that contains the same seal impression as the applicant"s seal affixed on the Power of Attorney
  • Document(s) verifying the representative's identity
    (Same documents as those listed above for identity verification of the applicant may be used)
2. For legal representative

One copy of each of the following documents should be submitted.

  • Document certifying the person's qualification as the representative of a minor or adult
  • Document(s) verifying the representative's identity
    (Same documents as those listed above for identity verification of the applicant may be used)
C. Reply envelope
  • Please write down the address of the applicant or representative (should be the same as that written on the document verifying the identity of the applicant or representative).
  • Please affix an 800-yen stamp on the reply envelope for registered mail, return receipt requested, if you are requesting the notice of intended purpose of usage or disclosure of personal information.

(3) Response to disclosure requests, etc.

A written response will be sent to you using the enclosed reply envelope.

(4) Purpose of usage of personal information collected through procedures for disclosure requests, etc.

Personal information collected in the process of handling disclosure requests, etc. will be used only to the extent necessary for responding to the disclosure requests, etc.

8. Where to Send Disclosure Requests, etc.

Disclosure requests, etc. should be sent by post to the following address:

OMRON Corporation Industrial Automation Company
Strategy Planning Div. Charge of Personal Information protection
Shinagawa Front Building 7F, 2-3-13, Konan, Minato-ku, Tokyo, 108-0075 JAPAN

9. Inquiries

For further inquiries or grievances regarding handling of personal information, please contact us using the form at the URL below:

10. About the use of cookies

Cookies are small parcels of information which a Web server transmits to a visitor's browser. They may be stored as a file on a visitor's hard drive.
Information transmitted by cookies is about the computer which the visitor is using, not the individual visitor.

Cookies are used on this site for the following purposes:
  • to provide visitors with needed services
  • to process statistical information

Visitors who do not wish to use the cookie function can set their browsers to reject cookies.

If cookies are not accepted, some services may be partially or completely unavailable.

Privacy Policy
Established March 31, 2005
Update July 23, 2008